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Smooth parking for over 8,000 guests at SJSU Spartan Day!
San Jose State University’s Admitted Spartan Day is a very important event, drawing thousands of prospective students, their families, and friends to campus.
SJSU needed a streamlined, efficient parking solution to handle the high volume of vehicles while providing a positive experience for all guests.
San Jose State University, Parking Services
Challenges
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Required guests to enter unnecessary information, such as their vehicle make and model, colour, etc.
Correcting incorrect registrations, issuing refunds, and reversing citations created extra work for the parking team
Lacked the ability to easily direct guests to park in certain garages, control capacity, and manage the flow of traffic to and from campus
Solution
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Guests are only required to enter their license plate number and payment information, creating a seamless experience
Includes unique directions and custom messaging for each parking option, ensuring guests receive accurate information tailored to their needs
Allows SJSU to cap the maximum number of active registrations for each garage, preventing overbooking and ensuring efficient use of parking resources
Outcomes
A solution that just worked...
8,000+ happy guests
Guests appreciated the ability to easily claim their parking permit and get directions to the parking garage they selected80% space utilization
The cap on active registrations ensured efficient use of parking spaces, preventing overcrowding and reducing traffic congestionStress-free parking team
The streamlined process led to positive feedback from attendees and staff, significantly reducing stress on the parking team and allowing them to enjoy their weekend while operations ran smoothly
San Jose State University, Parking Services
